By leveraging global VIVO.OOO platform, our Cloud Dialers are able to offer a differentiated predictive dialing so as to significantly increase agent response rates when a customer picks up the call.
Cost-effective set-up and low operational cost
Secured than any on-premise solution
Users can log in from anywhere in the world
Strong SLAs for performance guarantee
Preview dialing capability for personalized experience
Intelligent call suppression ensures real-time dialing
Predictive dialing for maximizing agent productivity
No delays in greeting customers; high agent availability
VIVO.OOO Cloud Dialer makes it cost-effective to ring agents across global locations when a customer responds to an outbound dial. This significantly increases the probability of an agent being available to respond.
Proactive and outcome based
real time monitoring
VIVO.OOO offers convenient and cost-effective solution - highly scalable and reliable for large scale message broadcasting.
Are you looking for a cloud telephony solution? Or need more information on our offerings? Just drop us a note and we’ll be in touch with you shortly.